Condition Guide

We believe in giving luxury items a second life, offering timeless pieces that carry stories from their past while maintaining their quality and elegance. To help you make the best choice for your next pre-loved purchase, we've created a simple guide to explain the condition of each item. Whether you're looking for something that feels like new, or you're after a piece with a bit of character, our condition categories—Like New, Good, and Fair—will guide you to the perfect find.

Explore each category below to understand what to expect, ensuring confidence in your purchase as you shop sustainably and stylishly.

Like New

These items have been gently used with no noticeable signs of wear. They may have been worn only a few times and have maintained their original shape, color, and integrity. Hardware remains intact, and any embellishments or logos are pristine. The item may come with its original packaging, dust bag, or box, and it still retains that 'new' feeling. This is the ideal choice if you're looking for something that feels as close to untouched as possible.

Good

Items in Good condition have been worn but are well-maintained. You might notice minor wear, such as faint scratches on hardware or slight softening of materials. Any imperfections are minor and do not detract from the overall quality or functionality of the item. These items have plenty of life left and offer a more affordable way to enjoy luxury without compromising on style.

Fair

Fair condition pieces show more obvious signs of wear. This may include visible marks, scuffing on leather, scratches on hardware, or fading of color. While these items may have experienced more use, they still hold value for someone looking for a classic, well-loved item. Functional issues like zippers or closures will still work properly, and any wear is reflected in the price, making these pieces perfect for buyers seeking value over perfection.

FAQs

What are your consignment fees?

We charge 20% of the sale price on top of a one-time $50 Authentication Fee.

What items do you accept?

We accept brand new, pre-loved and vintage designer bags, watches, jewellery, accessories. All pre-loved items must be in excellent, good, and fair condition. When filling up the form, kindly inform us of any known flaws or defects by adding them to your description and photos.

What designer brands do you accept?

We accept items by the following brands: Delvaux, Goyard, Hermes, Chanel, Dior, Louis Vuitton, Gucci, Saint Laurent, Fendi, Bottega Veneta, Salvatore Ferragamo, Celine, Chloe, Prada, Balenciaga, Loewe, Valentino, Givenchy, Van Cleef & Arpels, Cartier, Tiffany & Co, Rolex, tag Heuer, Chopard, Omega, Gucci, Breitling, Patek Philipe, Vacheron Constantin, and Audemars Piguet.

What happens if my item(s) don't sell?

We will keep your item up on our website and market it with our current collectionfor up to 60 days. After that period, we will give you the option to decrease the price or we will return the item back to you - free of charge.

How can I send you my item?

Mail your item to Luxe Indulgence. Contact us for our locker and postal address.